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Terms & Conditions

Terms & Conditions

Last Updated: 12/1/2019

Welcome to Jewels by Felicia! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before making any purchases or using our services. If you do not agree to these Terms, you should not use the site.

1. General Terms

  • These Terms apply to all visitors, users, and customers of Jewels by Felicia (the “Site”).
  • We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting.

2. Use of the Website

  • You agree to use the Site in accordance with all applicable local, state, and international laws and regulations.
  • You must be at least 18 years old or have the consent of a parent or guardian to use this website.
  • You agree not to engage in any activity that may disrupt or interfere with the functionality of the Site, including but not limited to hacking, transmitting viruses, or using any automated system to access or scrape the Site’s content.

3. Account and Registration

  • You may be required to create an account in order to make a purchase or access certain features on the Site.
  • You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.
  • If you suspect any unauthorized use of your account, you should contact us immediately at support@jewelsbyfelicia.com.

4. Product Information

  • We make every effort to display accurate information, including product descriptions, pricing, and availability. However, we cannot guarantee that all information is 100% accurate at all times.
  • We reserve the right to modify or discontinue any product at any time without notice.

5. Orders and Payments

  • By placing an order on the Site, you are making an offer to purchase products subject to availability and acceptance by us.
  • Prices are listed in USD and may be subject to change without prior notice.
  • We accept various payment methods, including major credit/debit cards and PayPal. Your payment will be processed at the time of purchase.
  • We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing, or fraud detection.

6. Shipping and Delivery

  • We offer various shipping methods. Shipping fees are calculated at checkout and may vary based on location.
  • Once your order has been processed, we will send you a tracking number to monitor your shipment.
  • We are not responsible for any delays caused by shipping carriers or customs processing.

7. Returns and Exchanges

  • We strive to ensure your satisfaction. If you are not happy with your purchase, you may request a return or exchange in accordance with our Return & Exchange Policy.
  • Items must be returned within [X] days of receipt, and all items must be in their original condition (unused and unaltered).

8. Limitation of Liability

  • To the maximum extent permitted by law, Jewels by Felicia shall not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our products or services.
  • Our total liability for any claim arising out of these Terms shall be limited to the amount paid by you for the product(s) in question.

9. Intellectual Property

  • All content on the Site, including but not limited to text, images, logos, and designs, is the property of Jewels by Felicia or its affiliates and is protected by copyright and trademark laws.
  • You may not use, reproduce, or distribute any content from the Site without our express written permission.

10. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you visit the Site or make a purchase.

11. Indemnification

You agree to indemnify, defend, and hold harmless Jewels by Felicia, its affiliates, employees, agents, and partners from any claims, damages, liabilities, costs, or expenses (including attorney’s fees) arising from your use of the Site or violation of these Terms.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
  • Any legal action or proceeding related to these Terms shall be exclusively brought in the courts of [Your State/Country].

13. Dispute Resolution

In the event of any dispute, we encourage you to first contact us directly at support@jewelsbyfelicia.com so that we can attempt to resolve the matter amicably. If the dispute cannot be resolved through informal negotiation, it will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (or applicable local agency).

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

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